Communication skills can make a big difference in whether people tell you the truth or not. Knowing when to ask the next question, the behaviors that signal when the whole story isn't being told and what questions to ask can help you cut through deception and lying so you can have confidence in your communications.Based on the same methods used by law enforcement professionals, but appropriate for...
Paperback: 197 pages
Publisher: Sourcebooks; 1st edition (May 1, 2000)
Product Dimensions: 6 x 0.5 x 9 inches
Amazon Rank: 723073
Format: PDF ePub Text djvu book
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I had high hopes for this book, but I was greatly disappointed by all of it. The style of writing could most definitely have been improved by a competent editor. The content fell far short of what the title promised. I assure you that most people are...
nteractions, these skills and techniques can be applied in almost every situation:--hiring a nanny or household worker--working with an employee--talking with a service provider--dealing with a teenager--communicating in a romantic relationshipWithout threats or intimidation, Walters' strategies will improve relationships and communication by teaching how to spot a liar and, more importantly, how to get to the truth.